HOURSMon - Sat 11 AM - 8 PM
Call+91 93241 17197
AddressJolly Maker 3, Cuffe Parade, Near GD Somani School, Mumbai 400005

Corporate Drama

Excellence begins with clarity of thought

  • Improve customer service through contextual learning
  • Focus on customer experience vs. simple customer satisfaction
  • Become more effective salesmen by being able to "speak the language" of clients
  • Deal with difficult customers by understanding their body language and paralinguistic communications

Through drama activities, we home critical and creative thinking skills. Leading to confident, articulate and astute communicators.

HOW THEATRE-BASED WORKSHOPS ENHANCE COMMUNICATION

1. Theatre teaches us how to express ourselves more effectively.

It is the perfect tool to:
  • Develop a well-modulated voice for an impactful delivery
  • Understand the importance of holding the attention of an audience (who, if they’re not engaged, will promptly whip out their phones and start browsing through them)
  • Demonstrate body language that is both, authoritative and empathetic
  • Think on one’s feet because, er… life doesn’t come with a script
  • Overcome the fear of talking to an audience
But theatre-based workshops go far beyond developing excellent presentation skills.

2. Theatre-based workshops help people to “see” their own behaviour.

Common scenarios are enacted through role-play, improv and Forum Theatre. This allows employees to pinpoint their short-comings and literally see for themselves how a simple shift in body language or vocal pitch can diffuse an undesirable situation and turn it into a more productive interaction.

3. Theatre based workshops are interactive.

As the old Chinese saying goes, “What I hear, I forget. What I see, I remember. What I do, I understand.” By participating in these workshops, learning becomes experiential. Learning outcomes are cemented and can be more seamlessly implemented into everyday interactions that last far beyond the confines of the workshop.

4. Theatre based workshops and drama games help us understand human psychology – how and why people think the way they do. And once we understand the basic psychological underpinnings of customer behaviour, we can use that to:

  • Improve customer service through contextual learning
  • Focus on customer experience vs. simple customer satisfaction
  • Understand the value of brand preference
  • Become more effective salesmen by being able to “speak the language” of clients
  • Deal with difficult customers by understanding their body language and paralinguistic communications
  • Confidently address potential investors for funding
  • Build and nurture healthy work relationships for working together
  • Become adept at using Transactional Analysis techniques to solve problems more effectively
  • Utilize every tool at our disposal – audio, visual, verbal – to create presentations specially tailored to our specific target audience
THEATRE SKILLS ARE LIFE SKILLS.
Now more than ever, in our “New Normal”, we need to reconnect and polish our face-to-face skills.

Who would benefit most from such workshops? Everybody, of course! But we’ve found that the people who benefited the most were:

  • Mediation Officers
  • Customer Service Specialists
  • Professionals providing services to internal groups within their entity
  • Hospitality Officers
  • Sales and relationship management professionals
  • Technopreneurs
  • New Graduates
  • Museum Docents

Experience In Corporate Drama

  • Forum Theatre on Communicating with Empathy and Authority - Civil Service College Singapore (2018)
  • Speech Development and Creative Drama Course Facilitator at Singapore GIGIS-Adult Education Centre (2014 - Present)
  • Voice Boot Camp for Singapore GIGIS-Adult Education Centre (2016)
  • Effective Communication Workshop for Staff of Bricks4kidsz, Singapore (2013)
  • Innovative Thinking Seminar for Bricoleur Consulting, Singapore (2012)

2 Hour Sessions

Formats: 1/2 Day OR Full day

Contact for rates